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Virginia Mortgage Relief

Mortgage Servicers and Other Applicable Servicer Providers

Thank you to participating mortgage and other servicers who are working alongside our team to help provide relief on delinquent mortgage and other housing-related costs to Virginia homeowners financially impacted by the COVID-19 pandemic.

PROGRAM UPDATE: As we begin to approach full disbursement of allocated U.S. Treasury funds, the VMRP will no longer accept applications, beginning October 1, 2023.

 

Mortgage servicers and other applicable service providers participation is needed to ensure that Virginia homeowners receive assistance through the VMRP to prevent home loss and additional financial instability due to the pandemic. To receive program assistance, an eligible applicant’s servicer must work and coordinate with VMRP. All approved funding will be paid directly to the participating servicer and/or payee.

As funds become limited, servicers are reminded that it is imperative to return P records in a timely manner to avoid partial payments and/or funds needing to be returned.

 

Not enrolled? If you are a mortgage servicer and have not yet signed up to participate in the Virginia Mortgage Relief Program, please follow these three simple steps:


•    Review the VMRP Servicer/Lender Fact sheet.
•    Fill out the VMRP Collaboration Agreement and ACH form. Please note that changes to the Collaboration Agreement/ACH form are not permitted. 
•    Submit signed VMRP Collaboration Agreement, ACH form, and other relevant documentation. VMRPServicerSetup@VirginiaMortgageRelief.com.

 

Additional Servicer Resources

 

Please use the links below to download Mortgage Servicer resources created just for you.


•    Letter from Virginia Housing CEO Susan Dewey
•    VMRP Servicer/Lender Fact Sheet
•    CDF Toolkit
•    VMRP Collaboration Agreement and ACH Form
•    SFTP Client Upload Instructions

 

Help Connect Your Borrowers to VMRP

 

Our VMRP Outreach team is able to support and schedule a virtual information session for your borrowers to further increase awareness of available funds and encourage they apply to the Program to cure their mortgage or other related delinquency. To request an information session, please contact Outreach@VirginiaMortgageRelief.com.

 

Printed rack cards and program flyers are also available at no cost. Please complete the following request form to order VMRP printed materials. The VMRP Outreach team is happy to coordinate pick up or ship directly to your preferred office location(s).

Please visit our Partners page to access our easy-to-use digital community partner toolkit that includes social media and newsletter content, program fact sheet, and program application checklist.

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