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Virginia Mortgage Relief

Mortgage Servicers and Other Applicable Servicer Providers

Thank you to participating mortgage and other servicers who are working alongside our team to help provide relief on delinquent mortgage and other housing-related costs to Virginia homeowners financially impacted by the COVID-19 pandemic.

PROGRAM UPDATE: As we begin to approach full and final disbursement of allocated U.S. Treasury funds, the VMRP stopped accepting new applications on May 3, 2024, 11:59 p.m. and will be closing the program.

Applications started prior to May 3, 2024, 11:59 p.m. will be processed on a first-come, first-served basis, with applicants at risk of foreclosure taking priority.


Due to funding limitations, please note that application submission and conditional eligibility approval do not guarantee assistance. Once all VMRP-allocated funds are fully disbursed, the remaining applications will be ineligible for assistance.

Mortgage servicers and other applicable service providers participation is needed to ensure that Virginia homeowners receive assistance through the VMRP to prevent home loss and additional financial instability due to the pandemic. To receive program assistance, an eligible applicant’s servicer must work and coordinate with VMRP. All approved funding will be paid directly to the participating servicer and/or payee.

As funds become limited, servicers are reminded that it is imperative to return P records in a timely manner to avoid partial payments and/or funds needing to be returned.


Not enrolled? If you are a mortgage servicer and have not yet signed up to participate in the Virginia Mortgage Relief Program, please follow these three simple steps:

•    Review the VMRP Servicer/Lender Fact sheet.
•    Fill out the VMRP Collaboration Agreement and ACH form. Please note that changes to the Collaboration Agreement/ACH form are not permitted. 
•    Submit signed VMRP Collaboration Agreement, ACH form, and other relevant documentation.


Additional Servicer Resources


Please use the links below to download Mortgage Servicer resources created just for you.

•    Letter from Virginia Housing CEO Susan Dewey
•    VMRP Servicer/Lender Fact Sheet
•    CDF Toolkit
•    VMRP Collaboration Agreement and ACH Form
•    SFTP Client Upload Instructions

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